Responsible Play

We are committed to safe, controlled play and clear support for every account. Vegasplus Casino Responsible Gambling sits at the centre of our approach - policies, tools and guidance are available to help keep play affordable and fun. We provide a range of account limits, time controls and exclusion options and encourage customers to set boundaries early. If gambling stops being enjoyable, step back and use the tools here or contact a support organisation. Our aim is prevention, early intervention and clear routes to help when needed.

Player protection principles

Protecting customers is a priority. We maintain simple rules - minimum age checks, identity verification where required and clear account restrictions. Activity is monitored for signs of harm and we act on requests for limits or exclusion. Transparency and consent underpin our approach. Availability of support and the right to pause activity are standard for all accounts.

Tools to manage gambling activity

Deposit limits, loss limits and wager caps are available in account settings. Set daily, weekly or monthly limits and change them with cooling-off periods. Session time reminders and automatic logout help control duration. Temporary self-exclusion can be set from 24 hours up to several months, with an option for permanent exclusion. Use these tools proactively to manage spend and time spent on the site.

Recognising signs of problematic behaviour

Early signs include chasing losses, increased deposit frequency, neglecting other responsibilities or spending more time than planned. Changes in mood, secrecy about gambling or borrowing to play are red flags. Family members or friends noticing these patterns should encourage a pause and suggest using account limits or professional help. Taking action early reduces risk.

Guidance for staying in control

Set a budget in pounds sterling and stick to it. Decide maximum session time and use session reminders. Use loss and deposit limits before you start. Avoid gambling when impaired by alcohol, stress or fatigue. Treat wagering as entertainment, not income. Keep separate funds for essentials and do not chase losses. If control slips, use temporary self-exclusion and seek guidance from a support service.

Access to professional help and support organisations

Help is available 24/7 from specialist organisations. Contact GambleAware or BeGambleAware.org for confidential advice and online tools. Gamblers Anonymous UK offers peer support and local meetings. For immediate guidance, speak to a helpline or a local counselling service. If you need assistance applying self-exclusion or limits, contact our support team and we will provide the required steps and signpost services.